Opening Hours

Monday – Friday : 9am – 5pm // Saturday : 10am – 3am

Barnes, SW13, Richmond, Chiswick W4, Mortlake SW14, TW10, Twickenham, TW1, TW2, Kingston upon Thames, KT1, KT2, Teddington, TW11, Hampton Court, KT8 - Personal IT Support

For individuals

Pay as you go support service

Perfect for clients who don’t wish to commit to a monthly support contract, our “Pay as you go support service” gives you priority when you need our “On-site & Remote support service“.

With competitive hourly rates, £60/h, and billing increments of just 15 minutes, you can benefit from our reliable support services for all your day to day IT needs.

Pay as you go support service

IT Support
packages

Description

Price you
pay

Discount
given

RRP
price

You save

2
hours
package

Total of 2 hours of online, onsite, telephone and email support.

£120

£120

4
hours
package

Total of 4 hours of online, onsite, telephone and email support.

£216

10%

£240

£24

8
hours
package

Total of 8 hours of online, onsite, telephone and email support.

£408

15%

£480

£72

Barnes, SW13, Richmond, TW10, Chiswick W4, Mortlake SW14, Twickenham, TW1, TW2, Kingston upon Thames, KT1, KT2, Teddington, TW11, Hampton Court, KT8 - Contract IT Support

For businesses

Contract support service

Ideal for small business who need constant, proactive IT support with fast response time. Our IT support packages are divided in three categories, each addressing a certain type of business. Each support package can be customised to your business needs.

GOLD IT Support

Who’s it for? Our IT Support Gold package is great for businesses that require a complete, cost effective IT package with a fast response time.

Core features:

– 2h On-Site visits included
– 3h Remote support
– Immediate email response
– Priority Telephone support
– Same day remote support
– Same day On-site support*
– Up to 6 computers

* Limited to availability. Your support ticket will be assigned the priority status.

£290/month

 

SILVER IT Support

Who’s it for? Our IT Support Silver package is great for businesses that require a complete and cost effective IT package.

Core features:

– 1h On-Site visit
– 2h Remote support
– Up to 4 hours email response
– Telephone support
– Same day remote support
– Next day On-site support
– Up to 4 computers

£190/month

 

BRONZE IT Support

Who’s it for? Our IT Support Bronze package is appropriate for businesses that require the minimal amount of administrative IT assistance.

Core features:

– 1h Remote Support
– Same day email response
– Telephone support
– Same day remote support
– Up to 2 computers

£90/month